Water Department

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Water Billing

Any questions regarding billing should be directed to our billing department at 716-652-6057.

If you have an emergency, our Department of Public Works is staffed Monday through Friday from 7:00 AM to 2:30 PM and can be reached at 716-652-6057. If you have a water emergency after hours, please contact our Police Dispatch office at 716-652-1111.

                                                      Water Bill Category Explanation
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Debt Fee: This fee pays the debt associated with the water system for the village. It includes        infrastructure improvements to the water system.
‍
O&M: This is the cost of the yearly general operations and maintenance of the village water system.
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Water: This is the charge for your actual water usage for that quarter.                                                                                                                                      

   If you live in the Town of Aurora and have questions about you water,                                           
    you may call Erie County Water Authority at 716-849-8484